The Australian Department of Immigration and Citizenship
In 2013, the senior leadership of the Australian Federal Department of Immigration and Citizenship (DIAC) engaged Noetic to undertake a number of reviews into various strategic frameworks, including the Status Resolution Capability Framework and the Investment Management Framework. As part of this boarder set of reviews Noetic was tasked to conduct a health check of the DIAC Enterprise Risk Management (ERM) Framework.
WHAT WE DID
- The health check built on Noetic’s previous advice on strategic risk management provided to DIAC in May 2013 and provided additional detail and recommendations.
- While this health check was not intended to be deep dive examination of DIAC’s ERM systems it was able to make clear assessments and findings.
- Over the course of a week, Noetic conducted a number of interviews with key stakeholders in the Fraud, Investigations and Prosecutions Branch, and reviewed a number of key internal documents relating to risk assessment, including those prepared for the Executive Committee’s consideration.
- The health check applied a principles-based approach, looking for those ERM framework elements demonstrated in high performance organizations.
- The health check team briefed findings progressively with key stakeholders enabling internal capacity building.
Noetic delivered a report outlining areas of weakness in DIAC’s risk framework and identified specific areas for improvement. The areas for improvement included development of materiality criteria, a move to identify and focus more on risk controls, and greater clarity in reporting to the Executive Committee. Noetic recommended these findings could readily be addressed within a relatively short time frame, with initial changes occurring over 3-4 months, and organization-wide implementation taking about 18 months in total. Noetic provided an indicative road map and timeline for how this might be achieved in the report.